Shipping Policy

Last Updated: September 17, 2026

At Xtreme Beauty World, operated by Xtreme Brand Solutions L.L.C., we aim to process and deliver purchases as efficiently and reliably as possible. This Shipping Policy explains processing times, estimated delivery times, shipping charges, tracking, address requirements, and procedures for delayed, lost, damaged, or undeliverable shipments.

1. Free Express Shipping

We currently offer Free Express Shipping on all eligible orders. There is no minimum purchase requirement unless otherwise stated on the website, during checkout, or as part of a specific promotion.

Our standard estimated delivery timeframe is approximately 3 business days after shipment. This is an estimated timeframe and not a guaranteed delivery date unless expressly stated otherwise.

2. Order Processing Time

Orders are generally processed within 24–48 business hours. Processing may include order verification, payment confirmation, fraud or security screening, product preparation, packing, shipping-label creation, and transfer to the applicable carrier.

Orders placed on weekends, public holidays, or outside regular business hours may begin processing on the next business day. Processing can take longer during promotions, holidays, product launches, high-volume periods, severe weather, or unexpected operational disruptions.

3. Estimated Delivery Time

After an order has been processed and transferred to the carrier, delivery is generally estimated within approximately 3 business days. Business days generally exclude weekends and recognized public holidays. Actual delivery time may vary by destination and carrier conditions.

4. Shipping Confirmation and Tracking

Once your order has been prepared for shipment, you may receive shipping confirmation and available tracking information. Tracking may take time to become active after a label is created. A status such as “Label Created,” “Pre-Shipment,” or similar wording may mean that shipment information has been transmitted to the carrier but the parcel has not yet received its first physical scan.

5. Delivery Delays

Delivery may be delayed by circumstances outside our reasonable control, including carrier delays, severe weather, natural disasters, transportation interruptions, holiday volume, incorrect addresses, restricted delivery access, regional service interruptions, government actions, or carrier operational issues. Delivery estimates are provided for guidance unless expressly guaranteed.

6. Shipping Carrier Responsibility

After a shipment is transferred to a carrier, transportation and final delivery are carried out by that carrier. Xtreme Beauty World will make reasonable efforts to assist with legitimate shipment concerns, but we do not control carrier routes, scans, transportation operations, delivery schedules, or carrier delays.

7. Accurate Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout, including recipient name, street address, apartment or unit number where applicable, city, state, ZIP or postal code, and telephone number where requested. We are not responsible for delays or delivery problems resulting from incorrect or incomplete customer-provided information except where applicable law provides otherwise.

8. Address Changes

If you discover an address error, contact us as soon as possible at [email protected]. We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee a change after processing begins, a label has been created, fulfillment has started, or the package has been transferred to a carrier.

9. Incorrect or Incomplete Addresses

If a package is delayed, returned, or deemed undeliverable because of incorrect or incomplete customer-provided information, additional shipping charges may apply where permitted by law. If a package is returned, we may offer reshipment subject to applicable shipping charges or an eligible refund under our Refund & Return Policy.

10. Delivered but Not Received

If tracking indicates delivery but you cannot locate the package, first check the immediate delivery area, other household members, neighbors where appropriate, building reception or mailroom, any carrier delivery photograph or notes, and the carrier directly. If it remains missing, contact [email protected] with your order and tracking information so we can make reasonable efforts to assist with an investigation.

11. Lost Packages

If a shipment appears lost in transit, please provide your full name, order number, shipping address, and tracking number where available. We may investigate with the carrier before providing a resolution. Depending on the circumstances, a resolution may include replacement, refund, store credit, or another reasonable remedy.

12. Damaged Packages

If a shipment or product arrives damaged, contact us promptly with your order number, a description of the problem, clear photographs of damaged products, photographs of the shipping packaging, and photographs of the shipping label where possible. Damage-related claims may also be subject to the reporting timeframe in our Refund & Return Policy.

13. Missing Items

If one or more products are missing from a delivered order, contact [email protected] promptly. Please include your order number and, where possible, photographs of the package and items received. We may review internal fulfillment information before providing a resolution.

14. Multiple Shipments

Some orders may be divided into more than one shipment. You may receive multiple packages, more than one tracking number, or shipments on different dates. You will not ordinarily be charged additional shipping simply because we divide an order into multiple packages.

15. Refused or Unclaimed Deliveries

Packages refused or left unclaimed may be returned to us. If successfully returned, any eligible refund will be handled according to our Refund & Return Policy. Where legally permitted, shipping, return-to-sender, or related costs may be deducted.

16. Order Cancellations

Contact us promptly if you wish to cancel an order. We may be able to cancel before fulfillment begins. Once an order has entered fulfillment or shipped, cancellation may no longer be possible and the order may need to be handled under the Refund & Return Policy.

17. Holiday and Promotional Periods

Processing and delivery may take longer during major holidays, promotional campaigns, product launches, and unusually high-volume periods. Material temporary changes to estimated processing or delivery times may be displayed on our website or during checkout.

18. International Shipping

If international shipping is offered, delivery times, fees, taxes, customs duties, import restrictions, and other requirements may vary by destination. Where applicable, international shipping conditions will be displayed during checkout or otherwise disclosed before purchase. Unless otherwise stated, customers may be responsible for customs duties, import taxes, or similar charges imposed by the destination country.

19. Changes to Shipping Services

We may change available carriers, shipping methods, delivery estimates, or shipping promotions when reasonably necessary. Material changes to this Shipping Policy will be reflected on this page.

20. Relationship to Our Refund & Return Policy

Shipping-related refunds, replacements, claims, and returns may also be subject to our Refund & Return Policy. Where two policies address the same issue, the provision most specifically applicable to the circumstances will generally control, subject to applicable law.

21. Contact Us

Xtreme Beauty World
Operated by Xtreme Brand Solutions L.L.C.
30 N Gould St Ste N
Sheridan, WY 82801
Email: [email protected]